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Remember the good old days when all toll-free
numbers were 1-800 something? Who new back then that there would be so many
options today. For instance, did you know that toll-free numbers now can begin
with the following three-digit codes: 800, 888, 877, or 866?
As you probably know, toll-free numbers allow
callers to reach businesses and/or individuals without being charged for the
call. The charge for using a toll-free number is paid by the called party (the
toll-free subscriber) instead of the calling party. Toll-free numbers can be
dialed directly to your business or personal telephone line.
Toll-free numbers are increasingly common and have
proven wildly successful for small businesses, particularly in the areas of
customer service and telemarketing. Toll-free service provides potential
customers and others with a “free” and convenient way to contact businesses.
Toll-free numbers are also increasingly popular for
personal use. One perfect example of this is the popular trend of parents
obtaining toll-free numbers to give to their child who is going away to college,
allowing that student to call home anytime without having to make a collect call
or pay for the call.
In order to support a toll-free environment, there
is toll-free directory assistance for some toll-free numbers, which can be
obtained by calling 1-800-555-1212. The service is free. Note: not all toll-free
numbers are listed – only those for subscribers that choose to list them.
The flexibility of toll-free phone numbers is
increasing, along with the benefits of using them. Make sure your business is
enjoying those benefits right now.
Source: The Federal Communications
Commission
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