Excerpt from:  800 Toll Free Voice Mail Systems
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June 01, 2007

Toll Free Numbers Help Small Businesses Improve Image

Having a toll free phone number makes small businesses appear convenient and attract more business

If you’ve ever frantically searched the yellow pages or a search engine, looking for a particular service or product,  you know how important location is. As consumers, we often just automatically call a business when we know it’s close to where we live or work. So what if consumers are passing your business by because they know your location isn’t close to them?

You might be the owner of a business that ships your product or service all over the state, country, or even world. If you don’t have a toll-free phone number, you could be drastically limiting the amount of responses you’re getting from valuable potential customers. They might not realize that you ship anywhere and everywhere, and only contact businesses close to home.

If your business advertises a toll-free number, your potential customers will not know where you are located, and will at least make an initial phone call. Once you get them on the line, all you have to do is close the deal.

Basically, when people see a toll free number, geographical location doesn’t matter. In fact, some could argue that boasting a toll free number automatically makes the whole issue of location disappear. As long as you can get the product or service you desire, you don’t really need to know where you’re calling. Toll free numbers help your company appear professional, ready for business and accomodating to all customers.


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