Excerpt from:  800 Toll Free Voice Mail Systems
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October 13, 2007

Small Business Marketing: Toll Free Numbers Provide Extra Bonus For Customers

Small businesses feel positive results from having a toll free phone number

When it comes to shopping, Americans have it down to a science. You have your coupon organizers, you have your bargain hunters, and you have your researchers. American consumers are smart, they shop around, and they know good deals when they see them. That’s why it’s a given that Americans recognize the benefits of purchasing their products from companies that have toll free phone numbers.

There are dozens of reason why toll free phone numbers appeal to shoppers. Here are just a few, according to industry experts:

  • Customers associate an 800 number with a good business.
  • Telephone orders increase when a toll free phone number is available, and sometimes as much as 30 to 60 percent.
  • Those companies that have a toll free number experience a decrease in product returns.
  • Word-of-mouth referrals increase by as much as 200 percent.
  • By using a toll free number, the average business will experience an increase in revenue by as much as 600 percent.
  • An advertisement that features an 800 number can generate as much as 30 percent more orders.
  • Small businesses can supply on-the-go clients with a phone number that is easy to remember, which provides easy access.
  • Business owners have complete control and flexibility with the phone number.
  • Maintaining a toll free phone number is affordable and easy to manage

Toll free phone numbers offer added benefits to small business owners. They present a professional image to clients, and can help any business compete in a competitive business environment, allowing for more growth potential.


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