Isn’t it amazing how it’s so easy to miss important messages in the world of business? I’ll wait for an important client’s call all day, but the minute I step out to have lunch with a friend, or run an errand, I’ll get that important call and I can’t pick up the phone. It’s either that, or I’ll be in the middle of a meeting, knowing that there’s a voice mail waiting for me, just screaming to be heard, and I can’t put the phone to my ear out of respect for the meeting.
There are dozens of situations where you just can’t sit through endless voice mail messages, waiting to hear from that one client or customer with valuable information. It’s with those situations in mind that I sing the praises of TalkText. This is a service provided by FreedomVOICE Systems (FVS), that uses advanced technology to convert voicemail messages to email. Powered by SimulScribe™, TalkText allows people to read their telephone messages in locations where listening to voicemail would be inappropriate. TalkText is ideal for those of us on-the-go, because it allows us to view phone messages on a Blackberry, laptop or cell phone. So let’s say you’re in a conference call and you can’t take another call but you need to take care of business while a colleague gives a never-ending report, you can actually read voicemail messages and take a course of action. Being able to do this translates into higher productivity. TalkText employs high-level voice recognition software and advanced proprietary algorithms, developed by SimulScribe, to convert voice messages to email. According to company officials, the average turn-around time is about two to five minutes, depending on the length of the message. If you think about how many minutes you’re sitting during a day, listening to voicemail, you’ll realize how valuable this benefit can be. Especially for those who receive a particularly large volume of calls, like entrepreneurs, sales managers or attorneys. With TalkText, you can scan the content of the messages and even use text searching tools like Google to sift through them all. You can then instantly see who has called, what was said, and respond accordingly. TalkText provides a service that is automated, secure and time-saving, which are qualities that every small business owner can appreciate. If you aren’t using this service yet, you definitely should be. |
