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        <Name>Increase Sales Through Cold Calling, Part 1</Name>
        <Summary>Small business owners can take steps with existing customers before resorting to cold calls</Summary>
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&lt;P&gt;In the world of small business owners, there always comes a time when you 
have to face a task that can put fear in the strongest of professionals: cold 
calling. Few of us&amp;nbsp;can even think about making cold calls without breaking 
into a sweat and hoping for a better way. Before you tackle the act of cold 
calling, there are some steps you can take to help you see results and build 
your business. Consider the following:&lt;/P&gt;
&lt;P&gt;&lt;STRONG&gt;Work with what you have.&lt;/STRONG&gt; Call on existing accounts, and try 
to get current customers to upgrade or add on to their current product 
line.&amp;nbsp; &lt;/P&gt;
&lt;P&gt;&lt;STRONG&gt;Get referrals.&lt;/STRONG&gt; Call existing satisfied customers and ask 
them if they know two or three other professionals who would benefit from the 
same product or service that they enjoy.&lt;/P&gt;
&lt;P&gt;&lt;STRONG&gt;Build Your Network.&lt;/STRONG&gt; Develop relationships with 
noncompetitive companies that call on the same industry and business. This can 
be a great way to access new accounts for you and for them. &lt;/P&gt;
&lt;P&gt;These are all steps that you can take to build on your existing customer 
base. If done regularly, they can be very effective. But eventually you probably 
will have to bite the bullet and make a few cold calls here and there. In the 
next part of this series, we&amp;rsquo;ll take a look at how you can face cold calls with 
confidence.&lt;/P&gt;</Description>
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